Lifesaver, hero—this is how your customers and teammates describe you. You are the first line of defense for users, closing tickets more quickly than they arrive. When someone is in need of technical support, who are they going to call? You, of course.
We are looking for a First Response Agent to join our IT Help Desk team that can translate technical knowledge into action. Join us and help lead our organization through our next phase of growth and impact.
Your Responsibilities Include
Knowledge and Skills You Bring to the Organization
Standout Candidates May Also Bring
We are excited to announce that our philanthropic community will now be known as Stand Together – a name that defines who we are, what we do, and why. It’s also a call to action: we invite anyone who shares our optimism for the future to stand together to help every person rise.
We work with: Nonprofit leaders at over 100 community-based groups. Over 700 of the country’s most effective business leaders and philanthropists. Over 1,000 professors at 350 universities. Tens of thousands of K-12 teachers. And millions of grassroots activists in 35 states. We’ve united to move toward a society where people succeed by helping others, so that everyone has the opportunity to realize their extraordinary potential.
Working at Stand Together is different from many other organizations. We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
We believe that diversity in experiences, perspectives, knowledge and ideas fuels creativity, broadens knowledge, and helps drive success. That’s why we’re proud to be an equal opportunity employer and strive to treat all employees and applicants with honesty, dignity, respect and sensitivity. We welcome all qualified applicants regardless of color, race, religion, religious creed, sex, gender or gender identity, gender expression, sexual orientation, national origin, citizenship, ethnicity, ancestry, age, physical disability, mental disability, medical condition, pregnancy (including medical needs which may arise from pregnancy, childbirth, or related medical conditions), military and veteran status, genetic information, marital or familial status, political affiliation, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.