Stand Together

AV Systems Specialist

ID (external)
2020-4449
Category
Engineering and IT
Location
US-VA-Arlington

Overview

Stand Together is seeking a motivated and dedicated AV Systems Specialist.  This individual will be reporting to the Endpoint Services Manager on the Enterprise Infrastructure and Security Team.  This person will be a technical expert in Audio Visual (AV) technologies and be responsible for maintaining the community's AV infrastructure, resolving escalated tickets, and aiding in the design and implementation of future AV strategies.  

 

As an integral part of our community, we want someone with a high degree of emotional intelligence to collaborate with stakeholders, work well under pressure, take initiative in problem-solving on the spot, and communicate effectively with customers during support interactions.  

 

 

Your Responsibilities Include

  • Running and producing all-staff, Board, and other high-visibility, high-value meetings
  • Gathering requirements for technology and conferencing needs
  • Troubleshooting and identifying control systems issues in systems like Crestron, Extron, Microsoft Teams, Digital Signal Processor, and wiring routes
  • AV monitoring using internal tools to increase proactivity in identifying issues 
  • Providing training to both the end user support team and customers for more efficient use of AV
  • Researching ways to improve the organization's current processes and technologies

 

Knowledge and Skills You Bring to the Organization

  • 3-5 years of customer facing AV support experience
  • 2 years of experience in advanced AV hardware configuration and design
  • Experience working with conferencing systems (ex. Skype, Microsoft Teams, WebEx, Zoom, SmartBoard, etc.)
  • Knowledge of signal flow for audio and video control systems
  • Experience hosting and producing large meetings
  • Effective in looking into the root cause of a problem and understanding the "why" behind it
  • The ability to work well under pressure
  • Experience testing and troubleshooting equipment and systems
  • Ability to stand, reach, crawl, bend and lift up to 50 lbs
  • Strong written and verbal communication

 

Standout Candidates May Also Bring

  • Experience with InTune
  • Experience with Microsoft Teams
  • Knowledge of ITIL
  • Studio experience

 

About Us

 

 

Stand Together helps social entrepreneurs supercharge their efforts to help people improve their lives. We connect them with passionate partners and the resources necessary to make a greater difference. 

 

Through our philanthropic community, we tackle some of the nation's biggest challenges so that every person has the opportunity to realize their extraordinary potential.

 

Stand Together partners with people from diverse perspectives and backgrounds—including people in education, business, community non-profits, and public policy—to accomplish more together than any of us could on our own.

 

Our Values

 

Working at Stand Together is different from many other organizations. We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 

 

We believe that diversity in experiences, perspectives, knowledge and ideas fuels creativity, broadens knowledge, and helps drive success. That’s why we’re proud to be an equal opportunity employer and strive to treat all employees and applicants with honesty, dignity, respect and sensitivity. We welcome all qualified applicants regardless of color, race, religion, religious creed, sex, gender or gender identity, gender expression, sexual orientation, national origin, citizenship, ethnicity, ancestry, age, physical disability, mental disability, medical condition, pregnancy (including medical needs which may arise from pregnancy, childbirth, or related medical conditions), military and veteran status, genetic information, marital or familial status, political affiliation, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. 

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